Terms of Service

01Agreement to terms

These Terms of Service ("Terms") form a binding agreement between you ("Client," "you," "your") and MYCG AI TECH PRIVATE LIMITED, operating as PowerLaunch ("PowerLaunch," "we," "us," "our"). By engaging our services, paying our invoices, or accepting our quotation, you agree to these Terms.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. References to "you" then mean both you personally and that entity.

If you do not agree with any part of these Terms, do not use our services. If you have already engaged us and want to terminate, see Section 14 (Termination).

02Services we provide

PowerLaunch provides the following services to founders and businesses, primarily aimed at Indian residents and Indian-origin founders engaging with the US market:

• US LLC formation: filing Articles of Organisation in your chosen US state, providing or coordinating registered agent service, drafting Operating Agreements.
• EIN application: preparing and submitting IRS Form SS-4 to obtain a federal tax ID for your LLC.
• US business banking support: guidance and application support for Mercury, Wise, Relay, or other US banking partners. We do not control approval decisions; banks are independent third parties.
• Tax compliance: preparation and filing of US federal returns (Form 5472, pro forma 1120, partnership returns, individual returns where applicable), state-level filings, sales tax filings, BOI/FinCEN reports.
• Indian compliance support: guidance on FEMA compliance, ODI reporting, Annual Performance Reports, integration with your Indian CA's filings where requested.
• Strategy consultation: advisory calls on entity structure, state selection, multi-jurisdiction tax planning, investor-readiness considerations.
• Annual compliance: ongoing US state annual reports, federal filings, and reminder service.

The exact scope of services for your engagement is defined in your specific quotation or service agreement. If something isn't included in your agreement, it's not part of the engagement.

03What we don't provide

To set expectations clearly, the following are not part of our services unless specifically agreed in writing:

• Legal advice. While we have legal expertise on US entity structures and Indian compliance, we are not a law firm. For legal advice, consult a licensed attorney.
• Investment, accounting, or financial advice that requires specific licensure in your jurisdiction.
• Guarantees of bank account approval. Banks are third parties and make their own decisions. We optimise your application but cannot guarantee outcomes.
• Guarantees of payment processor approval (Stripe, PayPal, Amazon, etc.).
• Visa or immigration services unless specifically engaged for those.
• Operational management of your business after formation.
• Personal tax filings for individuals not connected to a US LLC engagement with us, unless specifically agreed.
• Litigation, dispute resolution, or representation before courts or regulators.

04Client obligations

You agree that you will:

• Provide accurate, complete, and truthful information at every stage of the engagement.
• Provide identity documents and supporting materials promptly when requested.
• Confirm and approve key decisions (state of formation, LLC name, signatory information) in a timely manner.
• Pay our fees according to the agreed schedule.
• Not use our services for any illegal purpose, including (but not limited to) money laundering, sanctions evasion, tax evasion, fraud, or terrorism financing.
• Inform us promptly of any change in your circumstances that affects the engagement (change of address, change of business activity, change of beneficial ownership).
• Comply with all applicable laws in India, the United States, and any other relevant jurisdiction. While we provide guidance, ultimate compliance responsibility rests with you.

If you provide false or misleading information, or use our services for illegal purposes, we will terminate the engagement, retain any fees paid, and report the matter to relevant authorities where required by law.

05Fees and payment

Pricing

Our service fees are quoted in your specific quotation. Pricing on our website is indicative and may be updated. The fee in your signed quotation governs the engagement.

State filing fees and government charges

State filing fees, registered agent fees, government charges, and similar pass-through costs are not included in our service fees unless explicitly stated. These are billed at actuals, in USD, and converted to INR using the live exchange rate on the day of filing, plus a 4% currency conversion charge.

Payment terms

• For LLC formation engagements, full payment is due before we begin filing. We do not file paperwork without payment confirmation.
• For ongoing services (compliance, tax filings), invoices are payable within 7 days of issue unless otherwise agreed.
• We accept payments via Razorpay (for Indian residents) and Stripe (international clients).
• Late payments may attract interest at 1.5% per month or the maximum permitted by law, whichever is lower.
• If payment is more than 30 days overdue, we may suspend ongoing services.

Indian taxes

Our fees are exclusive of GST. GST will be added at the applicable rate (currently 18%) where required by Indian law.

06Service timelines

The timelines we quote are based on typical processing times by US Secretaries of State, the IRS, FinCEN, and US banking partners. All third-party timelines are outside our control.

Typical timelines (illustrative, not guaranteed):

• State LLC filing: 2 to 5 business days
• EIN issuance from IRS by fax: 7 to 21 business days
• Mercury / Wise / Relay account approval: 3 to 10 business days
• Annual compliance filings: handled within agreed quarterly or annual cycle

If a third-party authority delays processing (for example, the IRS takes 30 days instead of 14), this is not a delay caused by us, and our service obligation is to follow up appropriately, not to make the third party act faster.

07Cancellations and refunds

We have a separate detailed Refund Policy. The summary version is:

• You can cancel before we begin work and receive a full refund minus any non-refundable fees already paid to third parties on your behalf.
• Once we have started filing (LLC paperwork submitted, EIN application sent, etc.), state filing fees and government charges are non-refundable because they have already been paid to third parties.
• Service fees may be partially refundable depending on how much work has been completed.
• If we fail to deliver a service for reasons within our control, we will refund the relevant portion of fees.
• We will not refund fees if a third party (state, IRS, bank) rejects an application due to information you provided that turned out to be false or incomplete.

For detailed refund terms, see our Refund Policy.

08Third-party services

Many parts of our service involve third parties: US Secretaries of State, the IRS, FinCEN, registered agents, banking partners, payment processors. These third parties have their own terms, fees, processing times, and approval criteria.

We coordinate with these third parties on your behalf, but they are not our partners or affiliates. We are not responsible for:

• Their decisions (account approvals, application acceptances).
• Their pricing changes.
• Their processing times.
• Their service outages or errors.
• Their own terms of service, which apply directly between them and you.

09Intellectual property

The PowerLaunch brand, website, logos, content, software, templates, and methodology are owned by MYCG AI TECH PRIVATE LIMITED. You may not copy, reproduce, distribute, or create derivative works from our materials without written permission.

The deliverables we produce specifically for you (your Articles of Organisation, your Operating Agreement, your filed Form 5472, your Mercury application package) become yours upon full payment. We retain the right to use anonymised, aggregated information about engagements for service improvement, marketing (where permitted by your separate consent), and compliance purposes.

10Confidentiality

We treat all information you share with us as confidential. We will not disclose your information except:

• To deliver the services you've engaged us for (filing with government bodies, sharing with banking partners, etc.).
• To meet our legal obligations (court orders, regulatory requests, tax authorities).
• With your specific written consent.

We expect the same from you regarding any confidential information we share with you about our methodology, internal processes, or pricing.

11Limitation of liability

To the maximum extent permitted by applicable law:

• Our total aggregate liability for any claim arising from or related to our services is limited to the total fees you paid us for the specific service that gave rise to the claim, in the 12 months preceding the claim.
• We are not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of business opportunity, or loss of goodwill.
• We are not liable for delays or failures caused by third parties (US states, IRS, FinCEN, banks, payment processors, internet outages, force majeure).
• We are not liable for any tax assessments, penalties, or interest imposed on you by any tax authority, except where directly caused by our negligent error and where you have provided us complete and accurate information.
• We are not liable for losses caused by your failure to provide accurate information, your failure to act on our compliance reminders, or your decisions made independent of our advice.

Nothing in this section limits liability that cannot be limited under applicable law (for example, liability for fraud, gross negligence, or wilful misconduct).

12Disclaimer of warranties

We provide our services with reasonable care and skill. However, except as required by applicable law, our services are provided "as is" and we make no other warranties, express or implied, including (without limitation) warranties of merchantability, fitness for a particular purpose, or non-infringement.

Specifically, we do not warrant that:

• Any specific tax outcome will result from forming a US LLC.
• A specific bank, payment processor, or marketplace will approve your application.
• Tax or regulatory rules in the US, India, or any other jurisdiction will remain unchanged.
• Your business will achieve any particular financial outcome.

13Indemnity

You agree to indemnify and hold harmless PowerLaunch, MYCG AI TECH PRIVATE LIMITED, our directors, employees, and agents, from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising from:

• Your violation of these Terms.
• Information you provided to us that turned out to be false, inaccurate, or incomplete.
• Your use of our services for any illegal or fraudulent purpose.
• Your breach of any third-party rights (intellectual property, privacy, contractual).
• Your business activities conducted through your US LLC.

14Termination

Either party may terminate the engagement:

• For convenience, with 30 days' written notice for ongoing services. Active LLC-formation engagements that have begun cannot be cancelled without consequences (see Refund Policy).
• For cause, immediately, if the other party materially breaches these Terms and fails to remedy the breach within 14 days of written notice.

We may also terminate immediately if:

• You fail to pay invoices when due, after a 14-day cure period.
• You provide false information, engage in illegal conduct, or violate these Terms.
• You become insolvent, file for bankruptcy, or enter into similar proceedings.
• Continuing the engagement would violate applicable law.

On termination: outstanding fees become due immediately. Provisions that by their nature should survive termination (confidentiality, liability, indemnity, governing law) continue to apply.

15Disputes and governing law

These Terms are governed by the laws of India, without regard to conflict of law principles.

Any dispute arising out of or in connection with these Terms shall first be addressed through good-faith negotiation between the parties for at least 30 days. If unresolved, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with a sole arbitrator appointed by mutual agreement (or, failing agreement, by the Indian Arbitration Council). The seat of arbitration shall be Hyderabad, India. The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding.

Subject to the arbitration clause above, the courts of Hyderabad, Telangana, India shall have exclusive jurisdiction over any dispute that cannot be resolved by arbitration.

16General provisions

Entire agreement

These Terms, together with your specific quotation or service agreement, our Privacy Policy, and our Refund Policy, constitute the entire agreement between you and PowerLaunch. They supersede any prior representations, discussions, or marketing materials.

Modifications

We may update these Terms from time to time. For material changes, we will give you 30 days' notice by email. Continued use of our services after a Terms update constitutes acceptance of the updated Terms. If you don't agree to the updated Terms, you can terminate the engagement.

Assignment

You cannot assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations to an affiliate, successor entity, or business acquirer without your consent.

Severability

If any provision of these Terms is held unenforceable, the remaining provisions continue in full force.

No waiver

Our failure to enforce any provision is not a waiver of our right to enforce it later.

Force majeure

Neither party is liable for delays or failures caused by events outside reasonable control: natural disasters, war, government action, internet outages, third-party service failures, pandemic-related restrictions.

Notices

Notices to us must be sent to contact@powerlaunch.solutions. Notices to you will be sent to the email and/or WhatsApp number you provided.